Your virtual Chief Information Manager (vCIO) is responsible for:
- Escalated incident and problem management
- Developing and maintaining a strong business relationship with your team.
- Monitoring and driving operational risk, productivity and opportunity costs.
- Ensuring you are satisfied with our service results, expectations are delivered and obligations are met.
- Provide strategic IT planning services.
- Provide an advisory council function on ICT procurement and project requirements.
- Interface directly with the Project Services Team to ensure project requirements are considerate of your operational requirements and are fit for purpose.
- Drive joint ownership of technology strategy and technology budgeting.
Strategic IT Management Meetings
Your vCIO will also arrange a quarterly IT planning meeting to present a report on the overall state of your IT systems and projects, address any challenges you may have and discuss your overall IT strategy. This will include planning & budgeting as well as suggestions and improvements as to how you can better utilise technology to meet business outcomes.
