AI Services

Prepaid IT Support

Getting started on a prepaid Service Pack is easy, no fixed term contracts to sign and you decide what you want to spend in advance.

How does it work?

Simply purchase pre-paid blocks of support hours and receive technical IT support in blocks of 25, 50 or 100 hours.

Pick and choose between our Service Pack offerings:

  • IT Support Services Software Development Services Telephony Support Multi Service Pack
  • Service Desk services
  • Server support
  • Desktop support
  • Backup monitoring
  • Regular proactive maintenance
  • Systems review and auditing
  • IT plan development

Short-term IT fill in and much

  • Web app development
  • Microsoft Dynamics CRM
  • NET development
  • SharePoint development
  • Mobile app consulting

and much 

  • PABX maintenance
  • Telephony systems audit
  • Technical support
  • New user set up
  • Regular proactive maintenance
  • Backup monitoring
  • Unified Communications
  • System optimization audits

and much

The Support Pack that does it all!

If your support needs constantly change, the Multi-Service Pack covers all your support needs:

  • IT Support Services
  • Software Development
  • Telephony Services

The Benefits

  • Simple to manage costs with pre-purchased support packs available in 25, 50 or 100-hour blocks
  • Access over 250 certified technical resources
  • Access to the complete range of PKML Professional IT Services specialist knowledge from cloud computing to virtualization
  • 24/7 Australian-based IT support
  • Flexibility in how you support and manage your systems.
  • Terms and Conditions for 10% Bonus Hours

10% Bonus hours are only applicable to the following Service Packs:

  • IT Support Service Packs, Software Development Services, and Multi-Service Packs.
  • Only applicable on new eligible Service Packs sold on after the 14th of August 2015 to the 30th of September 2015.
  • Only applicable to NEW Service Pack Customers.
  • Bonus hours can only be applied one (1) Service Pack sold during the promotion.

PKML Professional Services

Contact us for a free assessment

Talk to us about your IT, security, cloud, connectivity, support or development needs. We will review what you need and point you to the right service path.

PKML IT Professional IT Services

PKML Professional Services

Building 2, Freeway Office Park, 2728 Logan Road, Eight Mile Plains, Brisbane, Queensland 4113, Australia

Open: Every Mon to Fri: 8:00am to 5:00pm